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Financial hardship

Unfortunately, financial hardship can affect anyone at any time. At PowerTorque Finance, we will provide you with supportive options to help get you back on track, should something happen to you. Use the link below to find out if you are eligible for this type of assistance.

Dispute resolution

If you’re unhappy with one of our products or services, lets work together to see if we can resolve this for you. First thing to do is to let us know the problem.

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Please see our Modern Slavery Statement outlining our commitment to fair and ethical business practices. Modern Slavery Statement


Translation services are available via the Translating and Interpreting Service. If you are deaf, cannot hear well or have a speech impairment, you can access the National Relay Service.

Finance contact details


137 800

8:30am to 6pm (EST)

Monday to Friday



PowerTorque Finance,

National Customer Solutions Centre,

PO Box 9215, Scoresby VIC 3179



Insurance contact details


Claims or existing policy information: 1300 906 350
Mon-Fri 8:30am to 7:00pm AEST
Sat 9:00am to 4:00pm AEST


PowerTorque Insurance,

PO Box 7212,

Melbourne VIC 3004


PowerTorque Finance is a division of Toyota Finance Australia Limited ABN 48 002 435 181, Australian Credit Licence 392536.